Shipping Information

Shipping charges vary depending on the client’s location and size of order.

Orders may be combined for shipping if:
1. Orders are placed on the same day
2. You are permitted to combine up to 3 ROES numbers/orders
3. Combined shipping must be indicated on the first ROES.

Shipping Instructions for 1 ROES order and Part 1 and combined multiple shipping instructions CANNOT BE CHANGED once the order has been placed. This is because all shipping arrangements and waybills are scheduled when orders are placed.

  • Shipping is via Canada Post Expedited Parcel or FedEx Ground.

  • FedEx Express is available by quotation.

  • Tracking numbers are e-mailed for all shipments.

If you have not received a tracking number, please contact us with your Studio name and ROES number.

Shipping rates are based on your subtotal of each order. Any individual ROES order over $150 qualifies for free shipping by Canada Post Expedited service. Minimum shipping charge is $8 and maximum shipping charge is $11. All combine shipping with each order under $150 will have shipping charge.

In some scenarios, an additional oversize fee of $5 (24x36) or $10 (30x40) is applicable. The largest size available for shipping is 30x40. For further details, please contact us.

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