Shipping charges vary depending on the client’s location and size of order.
Orders may be combined for shipping if:
1. Orders are placed on the same day
2. You are permitted to combine up to 3 ROES numbers/orders
3. Combined shipping must be indicated on the first ROES.
Shipping Instructions for 1 ROES order and Part 1 and combined multiple shipping instructions CANNOT BE CHANGED once the order has been placed. This is because all shipping arrangements and waybills are scheduled when orders are placed.
Shipping is via Canada Post Expedited Parcel or FedEx Ground.
FedEx Express is available by quotation.
Tracking numbers are e-mailed for all shipments.
If you have not received a tracking number, please contact us with your Studio name and ROES number.
Shipping rates are based on your subtotal of each order. Any individual ROES order over $150 qualifies for free shipping by Canada Post Expedited service. Minimum shipping charge is $8 and maximum shipping charge is $11. All combine shipping with each order under $150 will have shipping charge.
In some scenarios, an additional oversize fee of $5 (24x36) or $10 (30x40) is applicable. The largest size available for shipping is 30x40. For further details, please contact us.